NextBus Help Information

About NextBus Predictions

• How to use the system
• How does it work?
• How accurate are the predictions?
• What are the benefits of the system?
• Why isn't it available for my bus?
• Why aren't predictions made for all vehicles?
• Who pays for this service?
• What future capabilities do you expect to provide?
• What is your advertising policy?

Using This Site

• Creating bookmarks
• Why do I have to specify the "From Stop" and "To Stop"?
• Access for the visually impaired
• How does the system remember the last stop I specified?
• Do I need to have cookies enabled?
• Do I need to have JavaScript enabled?
• Do I need to have Java enabled?
• Why does the interface sometimes look different?
• Where do I find schedules?
• Where do I find maps showing where the vehicles are?
• Why doesn't the map application work?
• Which browsers are supported?
• How do I turn off the annoying clicking sound in Internet Explorer?

Privacy Policy

• Is my privacy protected?

Messages You May Encounter

• No current prediction
• No service scheduled
• More than X minutes
• To restart predictions: Click here
• NextBus applet not running
• Please wait...
• 0 minutes

Contact Information

NextBus, Inc.
2433 Mariner Square Loop, Suite 103
Alameda, CA 94501
(510) 652-1303 (tel)
(510) 652-0349 (fax)
info@NextBus.com

If you are a passenger you can send feedback or report problems to:
website@NextBus.com

If you work for the transit agency you can report problems to:
support@NextBus.com